How do I contact Kakorri?
Short answer
Open Korri and choose Talk to a person, or email [email protected]. Messages go to the Kakorri team. A reply, if there is one, shows under My tickets and by email.
Open Korri and choose Talk to a person to write to the Kakorri team. Write it like an email: a subject, your message, and the release if it's about one. You get a case number, like K-1042, by email.
Messages go to the Kakorri team. A reply, if there is one, shows in Korri under My tickets and by email. Answer whichever way suits you: it all lands in the same conversation.
You can also email [email protected]. Tell us your artist name, the release and what you need. An email opens a case in the same way, with its own number.
Korri, our helper, can answer questions first, and our team may use an AI tool to suggest a reply.
Found a bug or have an idea? Choose Send feedback at the bottom of the sidebar: it goes to the team with the page you were on.
We never ask for your password, sign-in codes or full card number, by email or anywhere else.