Terms of Service

Kakorri Payout Terms

Version 1.13, effective 11 Nov 2026 (version ID payout-terms-2026-11-10)

These Payout Terms are between you and Kakorri AS (org. no. 933 521 818), Norway ("Kakorri", "we", "us"). They apply to everyone Kakorri pays royalties to: independent artists, artists linked to a label on Kakorri, labels and other release owners, and split recipients. Kakorri pays a royalty only to a person or company that gives us the licence in section 1(a) for rights they hold themselves. In these terms, "payee" or "you" means the person or company that has accepted these terms and gives us that licence.

You accept these terms before your first release is sent for distribution, and before you propose, create or accept a split. If you are an artist linked to a label on Kakorri, you accept them yourself, in your own name, before the first release under the label is sent for distribution. The label can't accept them for you. A label or another company accepts them in its own name, through a person authorised to bind it (section 13(b)), before it proposes a split or a release is sent for distribution under it, and is paid to a bank account in its own name (section 7(a)).

If you already have releases with Kakorri when these terms are introduced, we ask you to accept them the next time you sign in, and we also ask you by email before the next payout run. Until you accept, your releases stay distributed under the Artist Terms and we keep paying you under sections 4 to 12, which are not worse for you than the Artist Terms. We send new releases for distribution only after you have accepted.

Words we use

1. Licence and royalty

(a) When you accept a share of a release, you give Kakorri a non-exclusive, worldwide licence to copy and distribute your contribution to that release, including the lyrics of the songs on it, where you wrote them or hold the rights to them, and communicate it to the public, to use the names, artwork and information supplied with it, and to license these rights to our distribution partner and, through it, to streaming services and stores. You can give this licence only for rights you hold yourself. If the rights in a recording belong to a label or another company, that company accepts these terms in its own name and gives the licence, and we pay its royalty to a bank account in its own name (sections 7(a) and 13(b)). On a release under a label, the label gives this licence for the rights it holds, and the artist gives it for their own contribution when they accept their share (section 2A).

(b) The licence lasts while the release is distributed through Kakorri, and afterwards for the time the stores need to remove it after a takedown, up to 60 days. Sections 14 and 15 say how it ends, and section 15(g) says how you move a release away from Kakorri.

(c) In return, Kakorri owes you a royalty for every usage month in which the licence is used. The royalty is your accepted share of Kakorri's earnings from the release. Kakorri's earnings from a release are what our distribution partner actually pays Kakorri for it. Streaming services and stores first keep their own share, our distribution partner keeps its share, tax may be deducted before Kakorri is paid, and stores or our distribution partner may correct or take back earlier payments (section 12). What is then paid to Kakorri is Kakorri's earnings. We show tax deducted and corrections on your statement. You have no claim against the streaming services, the stores or our distribution partner for royalties; your claim for the royalty is against Kakorri.

(d) Kakorri pays your royalty from its own business account. Kakorri owes you the royalty as its own debt. We don't keep a separate account for you, what we owe you earns no interest, it can't be used to pay for anything, except that we may settle an overdue Kakorri plan fee you owe us against it under section 11(e), and you can't pass it to anyone else. If Kakorri could not pay its debts, you would have the same claim as Kakorri's other ordinary creditors. That is one reason you can ask us to pay what we owe you as section 4 describes.

(e) A royalty for a release and usage month is added to what we owe you on the day Kakorri receives the payment from our distribution partner that includes it. Our distribution partner pays Kakorri monthly, but may pay small amounts later.

(f) When you accept a share, you confirm that you hold the rights in the recording that you license to us, for example as performer, producer or owner, and that nothing you have agreed with anyone else, such as a label, stops you from giving this licence.

(g) If these terms and the Artist Terms or Label Terms say different things about the licence, the royalty or payouts, these terms apply.

(h) People under 18. For now, you can't send us a release on which a person under 18 performs, or whose music, lyrics or artwork a person under 18 created, wholly or partly. You confirm this when you send each release. If the artwork shows a recognisable person under 18, you confirm that their parents or guardian agreed to it. If we learn that a person under 18 took part, we take the release down and treat its royalties as disputed under section 9, but section 9(d) does not apply to the share that belongs to the person under 18. We never pay that share to anyone else. If it can't be paid to them as the law requires, we lodge it with Norges Bank under section 9(f).

(i) No artificial streams. You must not buy, arrange or take part in artificial streams, plays, downloads or any other way of artificially increasing play counts or other usage data, whether by bots, scripts, paid services, streaming farms or otherwise, and you must not let anyone else do it for your releases. If this happens, we may take the release down, and section 12 applies to any money taken back.

(j) The same release through another distributor. While a release is distributed through Kakorri, you don't deliver the same release, or the same recordings with the same ISRC or UPC, to the same streaming services or stores through another distributor or by yourself, and you don't let anyone else do it. This is the only limit the licence puts on you. The licence stays non-exclusive: you can release other music anywhere, use your music in every other way, and move any release you own away from Kakorri at any time under section 15(g). This doesn't apply while you move a release to Kakorri (Terms of Service clause 9): from when we deliver our copy until you have removed the old copy, which you do when we tell you in the app, as you confirmed when you moved it.

2. Splits

(a) A split divides Kakorri's royalty for a release between the people who hold rights in the recording. Only people who are credited on the release and hold rights in the recording can be in a split, up to 20 people in addition to the owner of the release. On a release under a label, the label and the artist are not counted in the 20. Shares are percentages of Kakorri's earnings from the release. There are no fixed amounts and no priority shares. This is Kakorri's own rule for who can be in a split. For now, recipients in a split are individuals, with one exception: on a release under a label, the label itself can be a recipient, in its own name, if it is registered in Norway (section 2A). No other company can be added as a recipient. On a release moved to Kakorri, the split covers only Kakorri's earnings from the release after the move. It doesn't affect anything your previous distributor paid or pays for it, and sharing that is not part of these terms.

(b) The release owner proposes a split. On a release under a label, the label proposes it, and it applies only as section 2A says. A split applies to you only once you have accepted it.

(c) A change to a split needs the acceptance of everyone whose share it lowers or removes and, on a release under a label, of the artist (section 2A(d)). If one of them declines, the whole change lapses and the current split stays. If someone declines a new or higher share, only that share lapses: it is owed as section 3(a) says, and the rest of the change applies once everyone has answered. A change applies from the first full usage month after everyone has answered, whatever date the money is reported or paid, and never to earnings for earlier months. A proposed change lapses after 30 days without everyone's answer. A split that everyone in it has accepted before the release date (the day the release goes live in stores) applies from the release's first usage month. Until a change applies, the current split keeps being paid as before. A change never moves money that has already been paid out or that is owed for earlier months. This applies to every release, including one moved to Kakorri from another distributor.

(d) Kakorri pays each person only what it owes them under the split they accepted. Nobody can use Kakorri to pay another user, and a split can't be used to repay advances, costs or anything else between users. We never use a share owed to you to settle a plan fee someone else owes us.

(e) A split is shown alongside the release. Before a release is first submitted, everyone in its split must have accepted their share. This also applies when you move a release from another distributor to Kakorri (Terms of Service clause 9): the move can't be submitted until everyone in the split has accepted. After that, refusing a split change doesn't stop the release; it affects only who your share is paid to (section 3).

(f) Releases under a label: see section 2A.

(g) Royalties are paid according to the split all recipients have approved. If a change is proposed and not yet approved by everyone, we keep paying according to the last approved split.

(h) If payments to a label or another release owner are paused, for example for a check or because the law requires it, we pause only that label's or owner's own share and any disputed amount under section 9. Your accepted share is what Kakorri owes you, and we keep paying it, unless the law requires a pause that also covers you.

(i) You don't need a Kakorri plan to accept a split and be paid your share. Without a plan, section 4(a)(ii) applies to your payouts. To release music yourself, you need a plan (Terms of Service 12.2).

2A. Releases under a label

(a) The label decides the release. On a release under a label, the label is the release owner. It decides how the release is made and sent, whether to take it down (section 15(g)(viii)), and which split to propose. It decides on the split only within (c) and (d): no split, and no change to one, applies without the artist's acceptance.

(b) Who is paid. Kakorri pays the artist their share directly, in their own name, to a bank account in their own name, or to their own company if it has accepted these terms (section 7(a)). We never pay the artist's share, or any part of it, to the label. The label is paid only its own share in the split, as a recipient in its own name. Payouts to labels may open later than payouts to artists. Until they open for labels, section 4(d) applies to what we owe the label, also if payouts to artists are already open.

(c) The split the artist accepts. What is paid is the split shown to and accepted by the artist for the release. Before the artist answers, we show them the whole split: every recipient, the label included, and each share. What the split doesn't give to someone else is the artist's share. The artist accepts their own share themselves, and the label can't accept it for them. Until the artist has accepted, no split applies, nothing is owed to the label for the release, and the release isn't sent for distribution for the first time (section 2(e)). A share that is not accepted, or that lapses, is owed to the artist, not to the label (section 3(a)).

(d) Changes. A change to the split applies only once the artist has accepted it, also when it doesn't lower the artist's share. Section 2(c) applies to everyone else in it. The label can never lower or move the artist's share without the artist's acceptance. If the artist declines, the current split stays and the release stays in the stores.

(e) Before the artist has accepted these terms or given their details. What we owe for the artist's share stays owed to the artist, and we pay it once they have accepted these terms and given their details (sections 8(f) and 13). It is never paid to the label in the meantime.

(f) No role gives a right to royalties. A role on a label's team, for example Owner, Admin or Manager, gives no right to royalties. A person on the team is paid only as a payee in their own name, for example for their own releases or as a recipient in a split they accepted.

(g) Your agreement with the label. Kakorri isn't a party to the agreement between an artist and a label. Kakorri pays only the shares in the accepted split. It doesn't pay, collect or set off anything else between you (section 2(d)). If one of you documents a claim to an amount, section 9 applies.

(h) When the link ends. Ending the link doesn't change the accepted split of a release already sent under the label, or who is paid under it. A later change still needs the artist's acceptance under (d).

3. Shares that haven't been accepted

(a) Until a proposed recipient accepts their share, or if they refuse it, that share is owed to the release owner. On a release under a label, it is owed to the artist (section 2A(c)).

(b) Kakorri does not set money aside for people who haven't agreed to these terms.

(c) If you accept a share on or after the release date, it applies to earnings for usage months starting after the month you accept. Earnings for earlier months stay owed to the release owner, and nobody can move them to you. On a release under a label, they stay owed to the artist (section 2A(c)). A release that has not yet been delivered to stores counts as before its release date.

(d) An invitation to a split lapses if it isn't answered within 30 days after it is sent. The release owner can send it again, and each new invitation has its own 30 days. Until you accept, no share is set aside for you (section 3(a) to (c)). Once you accept, your share is owed to you from the usage month set out in section 2(c) or 3(c), and we pay it once you have added your payout details (section 7). Invitations sent before 28 October 2026 keep the expiry date they were sent with.

(e) If there is a real dispute about a share, section 9 applies.

4. When we pay

(a) Payouts you ask for. You can ask us to pay what we owe you once it is at least the minimum for your payout currency. We pay it in the next weekly payout run. We then pay all of it.

(i) If you have an active Kakorri plan when you ask, the minimum is 50 NOK, 50 SEK, 40 DKK, 5 EUR, 5 GBP or 5 USD, and you can ask as often as you like.

(ii) If you don't have an active Kakorri plan when you ask, also if you are in a split and don't have a plan of your own, the minimum is 300 NOK, 300 SEK, 200 DKK, 25 EUR, 20 GBP or 30 USD, and you can ask for up to 4 payouts in each calendar year (1 January to 31 December), counted on the day you ask. A request does not count if we cancel it before it is sent, if it is paused under section 8 and not sent in that calendar year, or if the payout comes back to us unpaid. A paused request counts once, in the year it is sent. A small-amount payout (b), a payout when your account is closed (c), and a payout under section 5(b) never count. This applies whichever releases the amount comes from. The Payouts page shows your minimum and how many requests you have left this year before you ask.

(b) Small amounts, once a year. Once in each calendar year you can ask us to pay everything we owe you even if it is below your minimum, as long as our payment provider can send it. This request does not count toward the 4 in (a)(ii). We pay it in the next weekly payout run. An amount too small for the provider to send stays owed to you.

(c) When your account is closed, we pay everything we owe you, whatever the amount (section 15(d)).

(d) Before payouts open. Payouts are not open yet. We say so on the Payouts page. Until they open you can’t ask for a payout and we don’t make weekly payout runs. Everything you earn is added to your statement and stays owed to you by Kakorri; nothing is lost. Sections 5(b) and 15(d) still apply while payouts are closed: if the date in section 5(b) arrives, we pay that amount to you no later than that date, and if you close your account, we pay you by bank transfer within 30 days of the closure once you have given us your bank details. We tell you by email when payouts open.

5. Small amounts

(a) If the amount we owe you is below the minimum in section 4(a), it stays owed to you. Later royalties are added to it. You can ask for it once it reaches that minimum, or once a year under section 4(b). It is paid when your account is closed, and no later than the date in (b).

(b) The latest payment date. Even if you never ask, we pay every amount no later than 31 December of the second calendar year after the year in which it was added to what we owe you, and in full when your account is closed (section 15). An amount added at any time in 2027 is paid no later than 31 December 2029. That date is always less than 3 years after the amount was added. An amount too small for our payment provider to send stays owed to you and is paid with your next payout or when your account is closed. If a payment is paused, section 8 says when we pay instead. If we can't pay an amount on that date, section 10(b) applies. Your yearly statement (section 6(b)) confirms each year what we owe you, and we never treat an amount we owe you as lapsed because time has passed.

(c) When we work out what we pay you, we round down to whole cents (or the smallest unit of the currency).

6. Statements and what we confirm to you

(a) For every month in which we owe or pay you a royalty, you get a statement in the app showing, per release and usage month: Kakorri's earnings, your share, any corrections or tax deducted, any amount whose payment is paused and why, what we paid, any overdue plan fee we settled against what we owed you (section 11(e)), and what we still owe you.

(b) Each year in December you get a yearly statement by email that confirms what we owe you at 30 November, even if it is small and even if you have not logged in. If we owe you something and no payout has been made to you for 12 months, that statement also tells you how to ask for it, including the one small-amount payout in section 4(b), how many requests you have left that year, and the date in section 5(b). We send that reminder again every 12 months while both are still true.

(c) We keep paying what we owe you under these terms. We will not use the passage of time as a reason not to pay an amount that our statements have confirmed.

(d) You can ask for a state-authorised or registered auditor of your choice to check our records for your royalties. The auditor must keep everything else confidential. You pay the auditor, unless the check shows we underpaid you by more than 5 % for the period checked.

(e) Statements stay in the app while you have an account and for 5 years after it closes.

(f) On a release under a label, each person in the split, the label included, gets a statement for their own share only. The label doesn't see the artist's statements, and the artist doesn't see the label's.

7. Countries and bank accounts

(a) We pay only to a bank account in the name of the person or company that accepted these terms. If you are a sole trader, that can be your business account. If you want a limited company to be paid instead, the company must accept these terms itself.

(b) The name check. Where your bank or our payment provider offers a name check, we compare the account holder's name with the name you gave us (or your company's name). If they match, we pay. If they are close, we show you the name the bank has ("Did you mean …?") and use the account once you confirm it. If they don't match, or no name check is available for your bank or currency, we pay only after you tick: "I confirm this account is in my own name and the details are correct. Payments sent to these details count as paid." If the check clearly shows that the account belongs to a different person, and not a typo, a person reviews it before we pay anything. We may then ask you for an account confirmation from your bank. We delete any such image within 30 days after we have checked it.

(c) Where you live, where you are resident for tax purposes, and where your bank account is must all be countries we support. For now, that means we can't accept you as a payee if you live in the United States, are resident there for tax purposes, or want to be paid to a bank account there. For now, we also don't make payouts to payees who live in the United Kingdom or want to be paid to a bank account there. We never refuse you because of your nationality or citizenship, unless sanctions rules require it. We check every payee against the sanctions lists that apply to Kakorri before we pay. We can't pay a person, company or country covered by sanctions. If a check shows a possible match, a person reviews it and the payout waits until we have checked. If the law forbids the payment, what we owe you stays owed to you and we deal with it as the authorities require. We tell you, unless the law does not let us.

(d) A payment to the bank details you gave us counts as paid. If the details were wrong, we try to help you recover the money, but we don't pay it twice. If the mistake was ours, we pay you again at our own cost. If a payment comes back to us, the amount stays owed to you.

(e) If our payment provider can't make a payout, we pay you another way within the same time limits. This doesn't apply if the payout is stopped for a reason covered by sanctions rules; then section 8(a) applies.

(f) You can choose to be paid in euro (EUR) to any account in your own name, including if you live in Norway. If the account number (IBAN) is from a country outside the euro area, for example Norway, we ask you to confirm that it is a euro account. If it isn't, your bank may convert the payment at its own rate or send it back. A payout that comes back is owed to you again, and we ask you to check the account.

8. When a payment is paused

We pause a payment only for one of the reasons below, and only for the time stated. Unless the law prevents it, we tell you the reason and the date we will look at it again. While a payment is paused, the amount stays owed.

(a) Required by law: for example sanctions rules, a court order, an attachment or a seizure. These pauses last as long as the law or the order requires.

(b) New bank account: to change your payout details, you confirm the change with your password and with a link we email you. We make the next payout to the new details no earlier than 72 hours after you confirm. If your email address or login method changed in the last 30 days, the pause is up to 30 days.

(c) Security check: for example the review before your first payout or an unusual pattern of activity on your account, for up to 14 days. If we need longer, we tell you why, and the check never lasts more than 30 days in total. Signs of artificial streams are dealt with under section 8A.

(d) Disputed share: under section 9.

(e) Release changing owner: for up to 30 days while a release moves to a new owner.

(f) Details we need from you: if you have not given us a bank account in your own name, or the identity or tax details we need, for example your national ID number (section 13(d)). What we owe you stays owed to you. We remind you at least every 3 months. Section 10 applies if we still can't pay you.

(g) Our payment provider: while our bank or payment provider checks, pauses or returns a transfer, for up to 14 days. After that we pay you another way (section 7(e)). If we find that the reason is covered by sanctions rules, (a) applies instead.

(h) A country we can't pay to: if your bank account is in a country our payment provider can't pay to. We tell you, and once you add an account in your name in a supported country, we pay at the next payout run.

(i) A claim against a moved release: if someone documents that a release moved to Kakorri was not yours to move (Terms of Service clause 9), we pause the royalties from that release only, under section 9. Your other releases are paid as normal.

We never pause a payment because a plan fee is unpaid (section 11(e)).

During a pause under (f) or (h) the amount stays owed, we remind you at least every 3 months, and section 10 applies if we still can't pay you. Pauses under (f), (g) and (h) end as soon as the reason is gone.

A pause that concerns someone else, for example a label or release owner whose payments are paused, never pauses your own accepted share, unless the law requires a pause that also covers you (section 2(h)).

Pauses and the latest payment date. A pause under (b), (c), (e) or (g) does not move the date in section 5(b): we pay by that date, another way if needed (section 7(e)). If a pause under (a), (d), (f), (h) or (i) is still in place on that date, because the law requires it, because of a dispute under section 9, or because of something only you can fix, we pay at the next weekly payout run after the reason is gone. The amount stays owed to you during the pause, it is on your yearly statement, and nothing lapses.

8A. Suspected artificial streams or fraud

(a) Scope. If a store, our distribution partner or our own checks show signs that streams, plays or other usage of a release are artificial (section 1(i)), or signs of fraud, we may pause payment of only the royalties from the tracks and usage months concerned. Everything else we owe you, from other tracks, other months and other releases, is paid on the normal schedule.

(b) What can start a pause. A report or deduction from a store or our distribution partner, or an unusual pattern we find, for example sudden plays from a few accounts or places, plays in a loop, or a large share of very short plays. We never pause a payment because of the type of music or because it was made with AI.

(c) What we tell you. Within 2 business days of the pause, we tell you in the app and by email: the tracks and usage months concerned and the amount paused; the reason, including what we found or the store's or partner's report and reference where we have one, and whether automatic checks were involved; what you can do, and how to ask for a review under (d); and the date by which we will decide. We leave out only what the law or the store's own rules don't let us share, and we tell you if we do.

(d) Review by a person. You can ask for a review at any time while the payment is paused, in the app or by replying to our email, and you can send us anything that helps, for example where your listeners come from or which campaigns you ran. A person at Kakorri who wasn't involved in the first decision, where we can arrange it, looks at everything and answers with reasons within 10 business days.

(e) How long. We decide within 30 days of the pause. If we are waiting for a store or our distribution partner, we can extend this once by up to 60 days, and we tell you why and the new date. A pause under this section never lasts more than 90 days in total.

(f) Outcome. If we don't find artificial usage, or the time in (e) runs out, we pay the paused royalties at the next payout run, with late-payment interest under Norwegian law for the time beyond 30 days. If artificial usage is confirmed, what we owe you goes down only by what the store or our distribution partner actually takes back or doesn't pay for those streams (section 12), and we show it line by line on your statement. Kakorri never keeps money that is yours.

(g) Your other rights. You can always go to the courts under section 16. A pause under this section doesn't stop you ending these terms.

9. Disputes about who is entitled

(a) If another user, a label, a person who shows us a court order or an assignment, or a person who documents that they own a recording or a release, even if they don't use Kakorri, gives us a documented claim that they, not you, are entitled to an amount, or that your share is wrong, we may pause payment of only the disputed amount. Everything else is paid as normal. A dispute about a split or a share never stops the release. A pause covers only what we have not yet paid from that release when we receive the claim, and never more than the disputed amount; it doesn't recover amounts already paid out. If a release already has an open claim, we handle a new claim when the first is resolved.

(b) We tell everyone involved, and each of you has 14 days to respond. If the claim is not supported by documents, or nobody responds to support it, we pay as normal.

(c) Kakorri does not decide the dispute. We pay a disputed amount as all of you jointly instruct us in the app, as a settlement says, or as a final court decision says, but only to someone who has accepted these terms and has given us a bank account in their own name (section 7). If the person entitled has not done that, we lodge the amount with Norges Bank under (f) or, where that is not possible, keep it owed until they have. We never pay a disputed amount to anyone else.

(d) If none of these has happened within 90 days after the disputed amount was added to what we owe you, we pay according to the split everyone last accepted, unless a court has ordered us not to, or we lodge the amount with Norges Bank under (f).

(e) If the disputed amount turns out to be yours, we pay late-payment interest under Norwegian law for the time it was paused, unless the pause was caused by something on your side or we lodged the amount with Norges Bank.

(f) Lodging with Norges Bank. If there is real doubt about who is entitled and the doubt is not caused by a mistake on our side, we may lodge the amount with Norges Bank under the Norwegian Deposit Act (deponeringslova). We give Norges Bank the reason, the amount and the names of everyone involved, and we tell each of you how to claim it. Norges Bank pays it out to whoever proves their right, for example by joint agreement, a settlement or a final court decision. Kakorri pays any fee Norges Bank charges. Once the amount is lodged, you claim it from Norges Bank, not from Kakorri. Under that act a lodged amount must be claimed within 20 years. If Norges Bank can take the amount only in Norwegian kroner and we owe you in another currency, we convert it at our payment provider's rate on the day we lodge it, we pay the conversion fee, and the kroner amount is then what you claim.

(g) We only stop a release for a real rights claim, for example a missing licence for the master or for a cover, a notice from a store or our distribution partner, or artificial streams (section 1(i)), under these terms and the rights and takedown sections of the Artist Terms.

10. If we can't pay you, or the law says who we must pay

(a) Sometimes we can't make a payout, for example if you haven't added a bank account in your own name, a payment is returned, your bank is in a country we don't support, or we can't reach you. The amount stays owed, and our yearly statement confirms it (section 6(b)).

(b) If we still can't pay you on the date in section 5(b), we may lodge it with Norges Bank in your name under section 9(f) and tell you how to claim it.

(c) If the law requires us to pay someone else, for example your estate after your death, your bankruptcy estate, or an enforcement authority, we pay them after checking the documents. That counts as paying you, and section 7(a) does not apply.

11. Fees and currency

(a) Kakorri pays all fees its payment provider charges for your payout, including currency conversion. We never deduct them from what we owe you.

(b) Your own bank may charge you for receiving a payment. If your account is in a different currency from your payout currency, your bank may also convert the payment at its own rate. For payouts outside the EEA, banks in between may also charge. We don't control those charges, but we choose the payout route that avoids them where our payment provider offers one.

(c) Kakorri is paid in US dollars, and we calculate your royalty in US dollars. If your payout currency is not US dollars, our payment provider converts the amount on the day of the payout at its exchange rate. The rate and its date are shown on your statement. Until then, amounts in your payout currency are estimates. When we convert, we round down to whole cents (or the smallest unit of the currency).

(d) All amounts in these terms are before VAT.

(e) An overdue plan fee. If you bought a Kakorri plan and its renewal fee is still unpaid 30 days after the renewal date, we may settle the unpaid fee against royalties we owe you under these terms, as they become due, until it is covered. We do this only:

(i) with royalties owed to the same person or company that bought the plan, never with a share owed to anyone else. A Label plan is bought by the owner of the label account: an overdue Label plan fee is settled only against royalties owed in its own name to the person or company that bought the plan, for example for its own releases or the label's own share in a split, never against royalties owed to the artists linked to the label, also on releases under the label, or to other split recipients;

(ii) up to the unpaid fee for that plan year, with no interest, fees or other charges;

(iii) after telling you in advance, and we show each amount on your statement and email you a receipt;

(iv) not for any period you are not required to pay for under the law, for example after a renewal reminder we should have sent but didn't.

Every amount we settle counts as paid, both towards the fee and as payment of what we owed you. You can pay the fee by card at any time instead, and you then pay only what is left after what we have already settled. We stop settling as soon as the fee is covered. If we collect more than the fee, for example because a card payment and a settlement cross, we pay back the extra within 14 days: to your card if the extra came from a card payment, otherwise by adding it back to what we owe you and paying it in the next payout run. If the fee and what we owe you are in different currencies, we convert at our payment provider's rate on the day we settle, rounded down. If it causes you difficulty, contact us and we will postpone it. If the fee isn't covered by the end of that plan year, we cancel what is left of it. This is the only way we collect an overdue plan fee, and your releases stay live throughout. We never settle an overdue plan fee against a refund we owe you.

12. Corrections

(a) If a store or our distribution partner takes back or deducts money Kakorri was paid for your release, at any time, for example because of a refund, a reporting error, an overpayment, or artificial streams, what we owe you for the same usage month goes down by your share of it, and we show this on your statement.

(b) If we have already paid you, we deduct the correction from what we owe you later, for that or any other release.

(c) We don't ask you to pay a correction back from your own pocket, except if you caused it through fraud, on purpose or by gross negligence, for example by buying or arranging artificial streams (section 1(i)), or if we paid you by mistake, for example twice or to the wrong person. In those cases you must pay it back on request, and we may also deduct it from what we owe you later.

(d) We never take a correction from another user's share.

(e) Store penalties for artificial streams. If a store or our distribution partner charges Kakorri a fee or penalty because of artificial streams on your release, we pass it on to you only if you bought, arranged or knowingly allowed them, or did nothing after we told you about them (section 1(i)). We pass on no more than the amount actually charged, show each item separately on your statement with the store's or partner's own report, and deduct it from your future royalties first. We never pass on a penalty caused by someone else, and never take it from another user's share.

13. Your details, tax and VAT

(a) You must be at least 18.

(b) If you accept for a company, such as a label or your own limited company, you confirm that you are authorised to bind it, and the company is the payee in its own name. Before we pay a company registered in Norway for the first time, we look up its organisation number in the Brønnøysund Register Centre: it must exist, must not be deleted, bankrupt or being wound up, and its name must match the name you give. We also check the person who accepts and that the bank account is in the company's name.

(c) You must give us your correct name, date of birth, address and country, and correct tax and bank details, and keep them up to date. We don't ask for an identity document, unless something needs a closer look; then we may ask you to confirm who you are before we pay you.

(d) If Norwegian law requires us to report what we pay you to the Norwegian Tax Administration, you must give us your national ID number (fødselsnummer or D-nummer) before your first payout. You type it in and tick "This is my own number"; we check that it is a valid number (including numbers issued under the rules from 2032). We need it because the law requires us to report (skatteforvaltningsloven § 7-14 (2)), and we use it only for that report. Until you give it, the payout is paused and what we owe you stays owed to you (section 8(f)). We keep it encrypted, show only its last two digits, and never put it in emails or links. If it turns out to be wrong after we have reported, we correct the report. Each year, by 15 February, you get a copy of what we reported, in the app. We email you when it is ready. If we pay your company or your sole-trader business, we use its organisation number instead. If you are not resident in Norway for tax purposes, we don't ask for a Norwegian ID number.

(e) If you are registered for Norwegian VAT, we add VAT to your royalty where the law requires it, and show it on the statement. If you are a business outside Norway, we don't add VAT; you account for it under your own country's rules.

(f) Self-billing. If you are paid as a sole trader (ENK) or as another business, you agree that Kakorri issues your royalty statements for you (self-billing). Each statement is numbered, says that Kakorri issues it for the payee as self-billing, and is your sales document. This agreement is part of these terms. If you are paid as a sole trader, we check your organisation number in the Brønnøysund Register Centre, and you must be paid to an account in your own name. If you would rather invoice us yourself, tell us; we then pay you against an invoice from you. If you are a business outside Norway, self-billing applies where your country's rules allow it; otherwise we pay you against an invoice from you. Tell us when your VAT registration changes; we also check the VAT register regularly.

(g) Your personal data. How we use your personal data under these terms, including identity, sanctions, bank-account and tax checks, is explained in our Privacy Notice. These terms don't add any other use of your personal data.

(h) Releases under a label. What we pay the artist and what we pay the label are each in the payee's own name, with that payee's own details and tax details, and in any report to the Norwegian Tax Administration. The artist's share is never reported in the label's name, nor the label's in the artist's.

14. Changes to these terms

(a) We may change these terms for a valid reason: a change in the law or official guidance, a requirement from our payment provider or distribution partner, a new feature, security, or to make them clearer.

(b) We tell you at least 30 days before a change that is to your disadvantage takes effect, by email and in the app, with a summary. Such a change applies to you only if you accept it. If you don't, the version you accepted keeps applying to you, also for later earnings, and we keep paying you under it. We may then stop new releases or new splits for you under section 15(c). Before the change takes effect you can end these terms in the app free of charge (section 15), and if you are on a paid Kakorri plan you can end it and get a refund, pro rata, for the unused part of the period you have paid for (Terms of Service 12.5).

(c) A change that the law or an authority requires, or an urgent fix for security or fraud, may take effect sooner than 30 days, from the date we tell you, and we then give you the reason. A change that only benefits you applies from the date we tell you.

15. Ending these terms and closing your account

(a) You can end these terms at any time in the app. If you own a release, ending them also means asking us to take your releases down (section 15(g)).

(b) If you hold a share in a release that someone else owns, ending these terms doesn't end the licence for that release while it is distributed, because others share rights in it. As long as we keep distributing it, we keep paying you your share under these terms.

(c) We can end these terms for new releases and new splits with 30 days' notice, or straight away if you seriously break them, for example by fraud, artificial streams or by giving us rights you don't have. If you seriously break these terms, we can also take down the releases concerned, after telling you, and section 12 applies to anything we have to pay back because of it. We never keep distributing your contribution without owing you a royalty for it.

(d) When your account is closed, by you or by us, we pay everything we owe you, whatever the amount: the minimum in section 4(a) and the limit of 4 payouts in a calendar year don’t apply to this payout. Royalties you’ve earned, including ones that arrive after you close your account, will be paid to your payout account. We pay in the first payout run after closure once your details and tax details (section 13) and a bank account in your own name are in place and the checks in section 7(c) are done. If something is missing or a check is still open, we close your account anyway: what we owe you stays owed to you and is recorded in our books as owed to you, and we email you to ask for what is missing and remind you until we can pay. If the amount is above the level at which we check payouts for fraud, a person reviews it before we pay (section 8); that never makes what we owe you lapse. If a check shows that the law forbids the payment, section 7(c) applies. If our payment provider cannot send an amount because it is too small, that amount stays owed to you.

(e) Royalties for earlier usage months that reach us after closure, usually 2 to 3 months later, are added to what we owe you and paid the same way, in one final payout after the last report for your releases has reached us, to the last bank account you gave us. We keep your bank details for this purpose only, until the last payout has settled, at most 12 months after closure. After that, section 10 applies. We keep the records of what we owed and paid you (amount, date, recipient and account reference) after your account is closed, for 5 years after the end of the financial year of the payout, as the bookkeeping law requires (Privacy Notice, section 10). Your bank details are not part of these records once the 12 months above have passed.

(f) Sections 1(c)–(e), 5(b), 6, 9, 10, 11, 12, 15(g) and 16 continue to apply after these terms end, for as long as anything is owed.

(g) Moving your releases away from Kakorri. You can move any release you own away from Kakorri at any time. There is no minimum period and no lock-in, and we don't refuse or delay it. This is how it works:

(i) You ask for a takedown in the app: in My Music, choose "Remove from the stores". It is free of charge. If the release hasn't gone out to the stores yet, you cancel the submission instead. If it is on its way to the stores, you can ask as soon as it has arrived.

(ii) Stores remove a release at their own pace. Our licence for it ends when they have removed it, and at the latest 60 days after the takedown (section 1(b)). The release shows "Taken down" in the app once we have confirmed that it's removed.

(iii) You can deliver the release through another distributor before you ask us for the takedown, so it stays in stores without a gap. Section 1(j) doesn't apply to it from when you tell us in the app that you are moving it. Ask us for the takedown as soon as the new copy is live. Once the release is removed, and in any case 60 days after you asked for the takedown, our licence for it has ended.

(iv) We help you make a clean switch. Each track keeps its ISRC: we never reuse or cancel an ISRC we gave a recording, and you may give the same ISRCs to your new distributor. The release's UPC was assigned through our distribution partner, so your new distributor may give the release a new one. If you ask, we send you each track's ISRC, the release's UPC and the release details, and a copy of your audio and artwork, within one month (Privacy Notice section 11).

(v) We keep paying you, under these terms, for plays and sales before the stores removed the release, when the stores report them (section 1(c)).

(vi) We tell everyone in the split when a takedown is requested and when the release is down.

(vii) Moving a release doesn't end your plan or change its fee. To end your plan, see Terms of Service 12.5.

(viii) If you hold a share in a release someone else owns, the release owner decides whether to take it down (section 15(b)). On a release under a label, the label decides, and we tell the artist and everyone in the split when a takedown is requested and when the release is down. A takedown never changes what is owed for earlier months.

16. Law and courts

Norwegian law applies to these terms, and Oslo District Court (Oslo tingrett) handles disputes. If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you can always bring a claim, and be sued, there. If anything in these terms is unclear, it is read in your favour.

Payment statuses

In the app, statements and emails, each amount has one of these statuses: