Terms of Service

Version 0.27-beta, effective 11 Nov 2026

Changes to these terms

Changes to these terms. When we publish a new version of these terms, it applies to new accounts from the day it is published. If you already have an account, we email you and tell you in the app, and the new version applies to you from the date in that email and in the app. If a change is to your detriment, for example a higher price, lower limits or a new obligation, that date is at least 30 days after we send the email, and a new price applies at the earliest from your next renewal (12.5). Before that date you can end your plan (12.5) or close your account free of charge, and if you are on a paid plan you also get a refund, pro rata, for the unused part of the period you have paid for. A change that the law or an authority requires, or an urgent fix for security or fraud, may take effect sooner than 30 days, and we then give you the reason in the email and in the app. A change that only benefits you may apply at once.

Changes to the service

Changes to the service. We keep developing Kakorri: features may change, be added, be paused or removed, and the service may have errors. If a change is material, for example we remove a feature you use, we tell you by email and in the app before it happens, unless it is urgent, for example to fix a security problem, and then as soon as we can. We will not charge you anything unless you actively choose a paid plan, and before that we will show you the price and terms and ask for your consent. You can stop using Kakorri and delete your account at any time.

Invited early-access artists

Artists Kakorri personally invites to early access get the Artist plan free of charge for 12 months from the day they accept the invitation. Joining from the waitlist or through a referral link is not a personal invitation. The free year is personal, can’t be transferred, and ends early if the account is closed, the terms are breached or the service shuts down. We remind you at least 30 days before it ends; it doesn’t renew into a paid plan automatically.

Who we are

Kakorri AS, organisation number 933521818, c/o Leander Kolloen Amb, Fürstveien 83, 1367 Snarøya, Norway. Email: [email protected]. You can keep all our correspondence: every message we send you is stored under Account settings › Messages and sent by email.

Clause 3: Who can use Kakorri

3.1 Age and country. You must be 18 or older to create a Kakorri account, buy a plan or receive royalties. ‘Country’ means the country where you live, as you tell us when you sign up. For now, you can sign up only if you live in Norway or elsewhere in the EU or EEA. If you live in Iceland or Liechtenstein, you can receive royalties but can’t buy a plan. If you live anywhere else, including the United States and the United Kingdom, you can join the waitlist, except in countries under sanctions, where we can’t offer Kakorri. If you live in Norway, these terms are shown in Norwegian, with a link to the English version.

3.2 People under 18 on your releases. For now, you can’t send us a release on which a person under 18 performs, or whose music, lyrics or artwork a person under 18 created, wholly or partly. You confirm this when you send each release. If the artwork shows a recognisable person under 18, you confirm that their parents or guardian agreed to it.

3.3 If a person under 18 took part. If we learn that a person under 18 took part in a release, we take the release down. The Payout Terms (section 1(h)) say what happens to the royalties for it.

Clause 4: Your artist name, store links and AI features

4.1 Your artist name. Your artist name is locked once your first release is delivered. You can request a rename; we review it, and stores may require a new artist profile, so play counts may not move over.

4.2 Links to your store pages. You can add a link to your own artist page on a store, for example Spotify or Apple Music. By continuing you confirm you are this artist or are authorised to manage this page. We keep only the store, the page’s ID and its country, and we use them to connect your releases to your profile. If someone else has already added the same page, we look at it together with you, and we never tell you who the other account is.

4.3 AI covers and avatars. Kakorri doesn’t offer AI-generated cover art or AI avatars. You upload your own cover art. If we offer them later, we will first add their terms here and tell you as described in “Changes to these terms”.

4.6 Limits on AI features. These are the limits on Korri:

• per person: 50 messages to Korri a day;
• voice calls with Korri, where they are available to you: 30 minutes of audio a day and 90 minutes a week, and a call ends after 20 minutes or after 5 minutes of silence.

The day starts at midnight and the week on Monday, Norwegian time. Korri tells you when you reach a limit. Apart from these, we pause or limit AI features only to stop abuse, during an outage, or when our shared monthly cost limit for all users together is reached. That limit is a safeguard against abuse and faults: if it is reached, voice calls pause until the next month begins, and chat with Korri still works. If AI features are unavailable to you for a long time, you are entitled to a price reduction or a refund for that period (12.5b).

4.7 AI in your music. When you submit a release, you tell us truthfully whether and how AI was used to make each track (vocals, music, lyrics or production). We include this in the release information we send to stores, and stores may label your music or show it less in recommendations because of it. We may also run an automatic check on your audio that estimates whether it may be AI-generated. The check can be wrong and never decides anything on its own: a person reviews every flag, and if a flag doesn’t match your answer, we ask you before we change anything. You can always explain. If your answer turns out to be wrong, we may correct the release information, ask you for more details or stop distributing the track. A song that is fully AI-generated, made by AI from start to finish, can’t be released on Kakorri, on any plan. AI as a tool is fine when the vocals and the work are your own. Before we deliver a release to stores, we check uploads in three steps: an audio fingerprint, an automatic AI-music estimate (the check above) and a person listening. If a flag holds a release, we send it back and tell you why. You may only release AI-made material that you have the right to release commercially, and never an AI copy of another person’s voice without their permission.

4.8 Fair use: how many releases go through without extra review. Each artist profile can send up to 4 releases and 30 tracks in any 30 days through our normal review. Above that, you can still send releases, but each one gets an extra review by a person before it’s delivered, which can take longer (we tell you the expected time). We do this because stores penalise distributors for mass uploads and artificial streams, not to charge you more: it costs nothing extra. We may also give extra review to very short tracks, near-duplicates of audio already on Kakorri, and titles that look made for search tricks. We tell you if a release gets extra review and why. We publish these numbers here and on the pricing page, and give you at least 30 days’ notice before we lower them. These numbers apply to every plan, including the Label plan with unlimited artists (fair use): unlimited artists are not unlimited releases, and 4.10 says what fair use means for that plan.

4.9 Automatic checks on your uploads. When you upload or submit a release, we run automatic checks on the audio and the lyrics. They are: (a) a technical check of each file (length, damage, loudness, silence and clipping); (b) an audio fingerprint, which we may compare with recordings that are already known, through our fingerprinting provider (in the EEA), and with audio that is already on Kakorri, to find copies of other people’s recordings, duplicates, and sped-up or pitched copies; (c) an automatic speech-to-text transcription of the vocals, which we use to read the lyrics against the stores’ content rules, to work out whether a track is instrumental and, if you ask for it, to suggest the lyrics for your release and, if you ask Korri to make a draft from an audio file, to fill in its title and language; and (d) the AI-music estimate in 4.7. We do this to stop infringement and fraud, to keep your releases within the stores’ rules and so that the information we send is correct. A check never decides on its own: a person on the team looks at every flag and may listen to the release before it goes to the stores. If a check finds a problem, we may send the release back to you with a reason, ask you for more information or for proof of your rights, pause the release or, for a copy of someone else’s recording or content that breaks the stores’ rules, stop distributing it. Whatever we decide, we tell you in writing (by email and in the app) why: what we decided, for which stores and for how long, the facts we relied on, whether an automatic check found the problem, which rule in these Terms or which law it breaks, and how you can challenge the decision. Payout Terms sections 8, 8A, 9 and 12 say what happens to the royalties. You can always reply and explain. A change you make to a release we have already sent to stores is a revision; it goes to the stores after we have looked at it. The Privacy Notice (sections 2 and 8) says which data goes to whom.

4.10 Fair use of the Label plans. The Label plan at NOK 1 499 per year has no fixed number of artists. “Unlimited” means no fixed cap on the number of artists for one label, with one owner (4.12), releasing music by artists the label really works with: artists it has an agreement with and whose releases it manages. The label owns the releases sent under it, and the split shown to and accepted by the artist for each release decides who is paid (4.12(a)). It does not mean unlimited releases (4.8), unlimited team seats, or unlimited payees. Fair use means:

• (a) No reselling or renting out. You may not sell, rent out or give away places for artists on your label to artists or other labels that your label doesn’t work with, or charge them for access to Kakorri through your account.
• (b) No account sharing. The account belongs to its owner. Team members get their own login through an invitation (12.5a). You may not share your login, and independent artists or labels may not use one account to avoid buying their own plan.
• (c) Published signals we look at. To find misuse, we look at objective signals on the account, never at the content of your music. We publish these criteria here and on the pricing page:
  1. how many new profiles or artist links are added in a short time;
  2. how many profiles never get a release;
  3. whether releases name many different rights owners or ℗/© lines that are not your label;
  4. attempts to add or change payees;
  5. splits that send most of the “Royalty” to people outside the label;
  6. many different devices and countries signing in to the same login;
  7. store rejections, takedowns and complaints.
  No single signal is misuse in itself, and a large number of artists is never misuse in itself.
• (d) A person decides. A signal only leads to a review by a person on our team. We never limit an account automatically because of these signals.
• (e) If we think fair use is broken. We tell you first in writing (email and in the app): what we have seen, which rule above we think is broken, and what you can do. You get at least 14 days for dialogue to explain or put it right. We may offer a suitable plan (for example the Label plan for up to 20 artists, or separate Artist plans). We do not charge you a higher plan price for time already paid under the NOK 1 499 plan, and we do not take a retroactive extra fee for artists already linked to your label. Until the deadline passes, nothing already live is taken down and no “Royalty” we owe is stopped. If it isn’t sorted out, 4.11 applies (pause of new profiles, links and releases only when needed; ending the plan only with notice and a pro-rata refund as 4.11 says).

The same rules on accounts and payees apply to every plan (4.12). Artist own-project rules are in 4.15.

4.11 If we think a plan is misused.

• (a) We tell you first, in writing. We send you an email and a message in the app that says what we have seen, which rule in 4.10, 4.12 or 4.15 we think is broken, and what you can do.
• (b) You get time to put it right. You have at least 14 days to answer, explain or fix it, for example by ending links with artists you don’t work with, moving them to their own plan or moving to another plan. If you explain and we agree, nothing happens.
• (c) Suspension only when needed. We pause only new profiles, new links and new releases, and only if the misuse is serious, for example fraud, artificial streams or selling places, or still goes on after the deadline. If the misuse is serious and urgent, we may pause sooner than 14 days, and we tell you why at the same time. A pause never takes down releases that are already live and never stops royalties we owe.
• (d) Ending the plan. If the misuse goes on after the deadline, we may end the plan with 30 days’ written notice. You get back a pro-rata share of the plan fee for the full months left of the plan year. For fraud, we may end it at once and tell you why.
• (e) What we never do because of misuse alone. We never delete your account or remove releases that are already live because of misuse alone, and you keep the royalties we owe you under the Payout Terms. Royalties are corrected only under Payout Terms sections 8, 9 and 12, for example for artificial streams. Releases are taken down only under the rules that apply to them (for example 4.9, clause 8 or a store’s or a rights owner’s request).
• (f) You can complain. You can always answer, ask for a person to look at it again, and complain as described in 7 and 12.7.

4.12 One owner, who is paid, and credit. Every plan has one account owner: the person or company that bought it, which we know by name and contact details.

• (a) Who is paid. All royalties for releases under an Artist plan go to one payee: the owner, or the company the owner names, whose name and bank details we have checked as Payout Terms section 7 describes (the confirmed payee). On a release under a label, the label decides the release and proposes its split, but what is paid is the split shown to and accepted by the artist for the release: Kakorri pays the artist their share directly, in their own name, and pays the label only its own share in that split, as a recipient in its own name (Payout Terms section 2A). No split, and no change to one, applies without the artist’s acceptance, and the label can never lower or move the artist’s share without it. On every plan, each person in a split is paid in their own name, not through the plan’s payee or the label.
• (b) The owner is credited. For an Artist plan, see 4.15(b). For a Label plan, the label that owns the plan is shown as the label on the releases sent under it. Where relevant, it is also shown in the ℗ and © lines, unless the artist keeps those rights under their agreement with the label and the release says so.
• (c) Changing owner or payee. You can ask us to change the owner or the payee. We check the new details before the change applies, and we tell the old and the new owner. On a release under a label, who is paid changes only through a split change the artist accepts (Payout Terms 2A(d)).
• (d) Releases under a label: who sends them and who answers for what. The label owns the releases sent under it and decides how they are made and sent, including, in the ways the app offers, whether its artists upload and submit them themselves. Where an artist submits a release, the label approves it before we deliver it. The artist confirms that what they upload is theirs to release: their recordings, performances, lyrics and artwork, and that what they tell us is correct (3.2, 4.7 and Payout Terms 1(f)). When it approves a release, the label confirms that it has the rights it needs to release it under its name and its ℗ line and to send it for distribution. Each of you is responsible for what you confirm.

4.13 What we choose to distribute. We may decline to distribute a release, or a type of content, that we don’t offer, and we tell you why.

4.14 Pausing an account. If we reasonably suspect fraud, a security problem, a copy of someone else’s recording, a release that isn’t yours to release, a problem with a cover (8.6) or a release moved without the right to do so (9.3), we may pause your account while we check it. While it is paused, you can’t send releases to the stores, order a plan or change your bank details or country, and payouts are paused under Payout Terms section 8. Releases already in the stores stay there, and what we owe you stays owed to you. We tell you in writing why, as 4.9 says, and we end the pause as soon as the check is finished.

4.15 Your own projects on the Artist plans. The artist profiles on an Artist plan are for music you make yourself: your own name, aliases, side projects and bands or duos you play in. They are not for releasing other artists’ music, even if you produce or manage them; that needs a Label plan (12.5a).

• (a) What counts as your own profile. A profile is “your own” when you are the account owner and you are credited on its releases as a performing artist (for example main artist, featured artist, band member or other performer credit the release shows). A credit that is only nominal (for example only as producer on every release, with no performing role) is not enough on its own.
• (b) One owner, one payee, credit and splits. Every Artist plan has one account owner and one payee (4.12). The owner is credited on every release under the plan. Royalty splits go only to people who are credited on that release, each paid in their own name as the Payout Terms say.
• (c) Profile lock. Once a profile has been used for a release that we have accepted for delivery to the stores, that profile is locked to the account for 12 months. During the lock you can’t move it to another account or free the slot by deleting it to create a different artist’s profile. You can still edit the profile’s details we allow, and you can request a rename under 4.1.
• (d) Monitoring and Label upgrade. We look at objective signals on the account (as in 4.10(c) where they fit an Artist plan), never at the music itself, for example: many profiles where the owner is not credited as in (a); splits that send most of the “Royalty” to people outside the account; many new profiles in a short time; many devices or countries on the same login. No single signal is misuse in itself. A person on our team always decides. If a profile looks like it belongs to someone else, or the account is used as a label for other artists, we ask you about it in writing (email and in the app) and give you at least 14 days to explain, to adjust credits or splits, or to move to a Label plan. Until then, nothing already live is taken down and no “Royalty” we owe is stopped. If it isn’t sorted out, that profile can’t start new releases, and we may require a move to a suitable Label plan. If the misuse goes on, 4.11 applies.

Clause 5: Royalties and how the money flows

5.1 Our distribution partner. Kakorri delivers your music to streaming services and download stores through a third-party distribution partner (our “Distribution Partner”).

5.2 How Kakorri earns money from your release. Streaming services and stores pay our Distribution Partner for plays and sales, after keeping their own share. Our Distribution Partner keeps its share and pays the rest to Kakorri. What Kakorri is then paid for your release is Kakorri’s earnings from it, as defined in Payout Terms section 1(c). Our Distribution Partner pays Kakorri, and that money is received into Kakorri’s own business accounts through our payment providers Curve and Currencycloud. Kakorri pays your royalty from its own business account through our payment provider Wise, to a bank account in your own name. We show tax deducted and corrections on your statement (Payout Terms sections 6 and 12).

5.3 Your royalty. Under the licence you give us in the Payout Terms, Kakorri owes you a royalty for your release. You receive the share of royalties set out in your plan and the FAQ, or, if there is a split, your accepted part of that share, less only the corrections in Payout Terms section 12, which we show on your statement. You accept the Payout Terms before your first release is sent for distribution, or, if you already have releases with us, the next time you sign in, and they apply to every royalty. We pay your royalty from Kakorri’s own account, and we pay the fees our payment provider charges for your payout (Payout Terms section 11).

5.4 What can make your royalty or payout lower. Apart from tax the law requires Kakorri to deduct (5.8), your royalty can be lower for one reason only: a correction. If a store or our Distribution Partner takes back money Kakorri was paid for your release, for example because of a refund, a reporting error or artificial streams, what we owe you for the same usage month goes down by your share of it. If we have already paid you, we deduct the correction from what we owe you later, for that or any other release. We don’t ask you to pay a correction back from your own pocket, except if you caused it through fraud, on purpose or by gross negligence, for example by buying or arranging artificial streams, or if we paid you by mistake, for example twice or to the wrong person; then you must pay it back on request (Payout Terms section 12). Tax deducted before Kakorri is paid is already outside Kakorri’s earnings (5.2). Kakorri never deducts its payment provider’s fees from your royalty (5.7). We pause a payout only for the reasons in Payout Terms section 8, for example when sanctions rules or a court order require it, or when someone documents a claim to your share (only the disputed amount is then paused, section 9). A paused amount stays owed to you.

Your royalty is not reduced by your plan fee. But if a renewal fee for your own plan is overdue, we may settle it against royalties we owe you before we pay you, so that payout is lower by that amount (12.5c and Payout Terms section 11(e)). This never affects anyone else’s share.

5.5 When you get paid. Streaming services usually report and pay one to three months after the month your music was played, and our Distribution Partner then pays Kakorri. A royalty is added to what we owe you on the day Kakorri receives the payment that includes it, and we pay it as set out in Payout Terms sections 4 and 5. If payouts are not open yet, the Payout Terms (section 4(d)) say what happens until they open. You can ask us to pay once what we owe you is at least the minimum. With an active Kakorri plan when you ask, that is 50 NOK, 50 SEK, 40 DKK, 5 EUR, 5 GBP or 5 USD, as often as you like. Without one, also if you are in a split and have no plan of your own, it is 300 NOK, 300 SEK, 200 DKK, 25 EUR, 20 GBP or 30 USD, up to 4 times in each calendar year. Once a year you can also ask for everything we owe you even if it is below your minimum. We pay everything we owe you when you close your account. Even if you never ask, we pay every amount no later than 31 December of the second calendar year after the year it was added. Each year you get a statement confirming what we owe you, and a reminder if nothing has been paid to you for 12 months. If a renewal fee for your own plan is overdue, we may first settle it against what we owe you (5.6). The full rules are in Payout Terms sections 4 to 8 and 11. We can’t make payouts to people who live in the United States, are resident there for tax purposes, or want to be paid to a bank account there. Payouts to payees in the United Kingdom are not available yet.

5.6 Your plan fee. Your Kakorri plan fee is charged separately, in advance, by card. It doesn’t change your royalty. Only if a renewal fee is still unpaid 30 days after the renewal date do we settle it against royalties we owe you (12.5c and Payout Terms section 11(e)). Every amount we settle counts as paid, so if you then pay by card, you pay only what is left. We stop as soon as the fee is covered, we pay back anything we collect beyond it, and every amount we settle is shown on your statement. The price shown before you order is the total price you pay. Nothing is added at checkout. Kakorri AS is not registered for VAT, so no VAT is added to the price. Optional extras (for example video delivery) are priced separately and shown before you buy.

5.7 Currency and fees. Kakorri is paid in US dollars. We pay you in the currency of the bank account in your own name that you gave us. Our payment provider converts the amount on the day of the payout at its exchange rate, and the rate and its date are shown on your statement. Until then, amounts in your currency are estimates. Kakorri pays all fees its payment provider charges for your payout, including currency conversion, and never deducts them from what we owe you. Your own bank may charge you for receiving a payment, and for payouts outside the EEA, banks in between may also charge (Payout Terms section 11).

5.8 Your taxes. You are responsible for declaring and paying tax on your royalties, and for any VAT you are required to charge. We may ask for tax information and may deduct tax where the law requires it (Payout Terms section 13).

5.9 Partner changes. We may change or add distribution partners. If the share kept before Kakorri is paid goes up, we will tell you at least 30 days in advance, and you may cancel.

5.10 Licence and the Payout Terms. The Payout Terms set out the licence you give Kakorri, the royalty Kakorri owes you and how we pay it. If these Terms and the Payout Terms say different things about the licence, the royalty or payouts, the Payout Terms apply. The licence you give Kakorri is for distribution to streaming services and stores. It does not cover sync (using your music with moving images), samples of other people’s recordings or changed lyrics of other people’s songs: the rights for those are yours to clear (8.7 says the same about the licences the streaming services hold).

5.11 If we see signs of artificial streams. We may pause only the royalties from the tracks and months concerned, tell you why, and let a person review it if you ask. Everything else is paid as normal. The details, time limits and what happens to store penalties are in the Payout Terms (sections 8A and 12).

5.12 When you close your account. Royalties you’ve earned, including ones that arrive after you close your account, will be paid to your payout account. When your account closes, we pay everything we owe you, whatever the amount: the minimum and the limit of 4 payouts in a calendar year in 5.5 don’t apply to that payout. Before we pay, we need your details, your tax details and a bank account in your own name, and we check every payee against the sanctions lists. If something is missing or a check is still open, we close your account anyway: what we owe you stays owed to you, and we email you to ask for what is missing and remind you until we can pay. Royalties that reach us after closure, usually 2 to 3 months later, are paid the same way in one final payout after the last report for your releases has reached us. A large payout may first be reviewed by a person; that never makes what we owe you lapse. If a sanctions check shows that the law forbids a payment, Payout Terms section 7(c) applies. The details are in Payout Terms section 15(d) and (e).

Clause 6: Splits, and label splits

6.1 Label splits. On a release under a label, the label proposes the split (Payout Terms 2(b) and 2A). The artist sees the whole split before answering, and it applies only after every person in it, the artist included, has accepted their own share. A label can’t accept for an artist, and can’t lower or move the artist’s share without the artist’s acceptance. Later changes are proposals: the current split applies until everyone needed has accepted the change. Kakorri isn’t a party to any agreement between labels and artists, doesn’t draft, review or advise on such agreements, and pays each person in the split, the label included, only their own share, in their own name. Any disagreement must be settled between the parties outside Kakorri. You must be 18 or older to accept a label split.

6.2 Splits on any release. You can share a release’s royalty with up to 20 people in addition to the owner of the release. Each person in a split must be credited on the release and have their own Kakorri account, and must accept their share under the Payout Terms (section 2), which also say how a split works and from when it applies. A release can’t be submitted for the first time until everyone in its split has accepted their share. After that, a change to a split is a proposal, and the current split applies until the change does (Payout Terms section 2).

Clause 7: Support

7.1 How to reach us. You can write to us at [email protected], under Support › New message in the app, or, if Korri is on for you, by choosing “Talk to a person” in Korri. Every message becomes a case in our built-in support system, with a case number (for example K-1042). An email to [email protected] opens a case in the same way. You can follow a case, and answer it, in the app or by email: the two are kept together.

7.2 Acknowledgement. When you write to us in the app, we send you an automatic email that confirms we have your message, with the case number. We may send the same acknowledgement for a case that starts as an email. An acknowledgement is not an answer, and we don’t promise a time for answering a general support message. A formal complaint about your plan is answered within 14 days (12.4).

7.3 AI in support. Korri, our helper that uses AI, can answer questions about Kakorri and your releases. To help our team read and sort messages, we may also use an AI tool to suggest a topic and a draft reply for a message. A person always reads the message, decides what to write and sends the answer: the AI tool sends nothing and decides nothing. Messages about money, legal matters, privacy and security are marked for a manual answer: a person checks every fact in it before the answer is sent. The Privacy Notice (sections 2, 5 and 8) says what data the AI tools get.

7.4 Korri is an AI, and a person on request. Korri, our in-app assistant, is an AI. Support emails are reviewed by a person before they are sent, and you can always ask to talk to a person.

7.5 How long we keep a case. A case we have answered closes after 14 days without a reply from you, and writing again opens it again. A closed case is deleted, with its messages, 24 months after it closed, unless we must keep it for a legal claim, a dispute or the bookkeeping law (Privacy Notice, section 10). The 24 months apply to cases that close on or after the date this version takes effect for you. A case that closed before that date is still deleted 90 days after it closed, as the earlier version said. If a case becomes a dispute, we may keep it longer to establish, exercise or defend a legal claim; we record the reason, and we delete the case once the claim is settled.

7.6 Korri can do some things in the app for you, only when you confirm. Where it is available to you, Korri, our helper that uses AI, can prepare and carry out some actions in the app: make a release draft from an audio file, change a release date, move a release to drafts, fix what we sent back, fill in a split form, and request a takedown. Korri first shows you a card with what will change. Nothing happens until you press the button on that card; for a takedown you then confirm once more. Writing “yes” in the chat is not a confirmation. Korri can’t submit a release, send split invites, change bank or payout details, change or end your plan, give refunds, close your account, change who owns or manages a profile, or act on many releases at once; Korri shows you the page for that instead. An action you confirm is your action, the same as if you had done it on the page, and you are responsible for it. Check the card before you confirm: Korri can be wrong (7.3). We keep a record of each action you confirm through Korri (what, when, and that you confirmed it) (Privacy Notice section 5). A takedown through Korri is the same as “Remove from the stores” in My Music (Payout Terms section 15(g)). It is not withdrawal from this agreement (12.6) and doesn’t end your plan (12.5). To withdraw within 14 days, use the “Withdraw from contract here” button under Account settings › Plan & billing. Limits per person: 10 drafts from audio files a day and 3 takedown requests a day through Korri. You can always do the same on the page.

Clause 8: Cover songs, included in your plan

8.1 What a cover is, and what you may change. A cover is a new recording, by you, of a song written by someone else, with no samples, loops or stems from other recordings, including the original recording. You may change the arrangement, genre, tempo, key, instruments and length without asking anyone. A change to the lyrics, melody or title, a translation, and a medley (more than one song) need the written approval of the song’s publisher, or of all of its songwriters (for a medley, for each song in it). You upload the approval in the cover step before you submit, and a person at Kakorri reads it. A mashup, a track that uses samples, and a parody are not covers under this clause and can’t be released through Kakorri at the moment. Remixes and anything that uses the original recording are not covers either.

8.2 Included in your plan, and where covers go. A cover song costs nothing extra: it is included in your plan, and you do not need to buy a licence or send us one for streaming. Cover songs go to streaming services only, such as Spotify, Apple Music, TIDAL, Deezer and YouTube Music. They are not delivered to download stores (such as the iTunes Store and Amazon downloads) or to YouTube Content ID. For streaming, the streaming services generally handle the mechanical rights for the songs they stream through their own licences with the collecting societies, for example TONO and NCB in the Nordic countries, ICE in Europe and The MLC in the United States. Downloads, videos and sync are not covered by those licences and need their own. You must credit every original songwriter and composer of a cover, and you may change the work only as clause 8.1 allows.

8.3 Information about the original. On request you must tell us the original title and the original songwriters and publishers of a cover within 5 business days. If you do not, or the information is wrong, we may stop delivery and take the release down.

8.4 Your promises. For every cover you confirm and warrant that: (a) the songwriter information is complete and correct; (b) the recording is your own new performance, with no sample, loop or stem from any other recording (including the original recording), and it is not a mashup or a parody; every change to the lyrics, melody or title, every translation and every medley is covered by the written approval that clause 8.1 requires, which you have uploaded, and your answers in the cover step are correct; (c) you will not ask us to deliver the cover to a download store; (d) you will tell us at once if a rights holder objects to the cover.

8.5 You are responsible for what you tell us. Kakorri does not check the songwriter information of a cover against the original. You will indemnify Kakorri, our Distribution Partner, and the streaming services and stores against any claim, loss, penalty, deduction or cost (including reasonable legal costs) arising from wrong songwriter information, a recording that is not a cover under clause 8.1 (for example a remix, a mashup, a parody or a sample), a change that needed written approval under clause 8.1 and did not have it, or any breach of this clause. What Kakorri recovers from you under this clause is handled like a correction under Payout Terms section 12: we deduct it from what we owe you later, for that or any other release, and you pay it back from your own pocket only if you acted fraudulently, on purpose or with gross negligence.

8.6 Takedown, paused payment and corrections. If a claim is made, or we reasonably suspect a problem with a cover, we may: (a) stop delivery and take the release down everywhere; (b) pause payment of the royalties from that release that the claim concerns, for the time and on the terms in Payout Terms sections 8 and 9 (the amount stays owed to you); (c) pay or correct the paused amount as Payout Terms sections 9 and 12 provide (we pay a disputed amount only to someone who has accepted the Payout Terms and has given us a bank account in their own name); (d) recover amounts already paid to you only as Payout Terms section 12 allows; (e) suspend or close your account for serious or repeated breaches.

8.7 No advice. Information we give about licensing is general guidance, not legal advice. The licences the streaming services hold cover streaming. They do not cover downloads, videos, sync, samples or altered lyrics.

8.8 Download stores later. Kakorri may in future offer a way to deliver covers to download stores when you hold the licence for it. We make no commitment that it will be offered, and if it is, separate terms and fees will apply.

Clause 9: Moving a release to Kakorri

9.1 What you promise. When you move a release that is already, or was, in stores to Kakorri, you confirm and warrant that: (a) you own the recordings, or the owner has given you permission to move them to Kakorri and to give us the licence in the Payout Terms; (b) the audio is the same version that is, or was, in stores, and the ISRCs, the UPC and the original release date you give us belong to those recordings; (c) no contract with your previous distributor, a label or anyone else stops you moving the release now; and (d) you remove the release at your previous distributor when we tell you to (Payout Terms section 1(j)).

9.2 We check, but you are responsible. A person on the team reviews every move before delivery, and we may ask you for proof that you control the release, for example a screenshot from your previous distributor’s account. Our automatic checks of a move may send this request by themselves; a person on the team looks at your proof before anything else is decided. Our review does not take over your responsibility for what you tell us. If the release has a split, the move can’t be submitted until everyone in the split has accepted their share (Payout Terms section 2(e)).

9.3 If someone says the release isn’t yours to move. If we receive a documented claim, or we reasonably suspect that a release was moved without the right to do so, we may: (a) stop delivery and take the release down everywhere; (b) pause the royalties from that release only, under Payout Terms sections 8 and 9; (c) tell the stores, our Distribution Partner, your previous distributor and the person who claims the release what is needed to resolve the claim (Privacy Notice section 8); and (d) give the codes of the recordings back to their owner.

9.4 If a move turns out to be unauthorised. If it is shown that you moved a release you had no right to move, we take it down, we close your account, and we never pay the royalties from that release to you. We pay them only as Payout Terms section 9 says: to the person entitled, once they have accepted the Payout Terms and given us a bank account in their own name, or we lodge them with Norges Bank. Your royalties from other releases are not affected, apart from corrections under 9.5.

9.5 Indemnity. You will indemnify Kakorri, our Distribution Partner, and the streaming services and stores against any claim, loss, penalty, deduction or cost (including reasonable legal costs) arising from a breach of 9.1. What Kakorri recovers from you is handled like a correction under Payout Terms section 12: we deduct it from what we owe you later, and you pay it back from your own pocket only if you acted fraudulently, on purpose or with gross negligence. Moving a release you know is not yours is fraud.

Clause 12: Information before you buy a paid plan, and your right of withdrawal (angrerett)

You pay nothing unless you actively choose a paid plan. This clause applies if you do. It is shown on the order screen before the “Order with obligation to pay” button, and sent with the order confirmation.

12.1 Who we are. Kakorri AS, organisation number 933521818, c/o Leander Kolloen Amb, Fürstveien 83, 1367 Snarøya, Norway. Email: [email protected]. You can keep all our correspondence: every message we send you is stored under Account settings › Messages and sent by email.

12.2 What you buy. A Kakorri plan lets you upload releases and have them distributed to streaming services and stores through our Distribution Partner, with statements, splits and payouts in the app. How the royalty works: when your release is distributed, you give Kakorri a non-exclusive licence for it under the Payout Terms, and in return Kakorri owes you a royalty: the share of royalties set out in your plan and the FAQ (clause 5 and the Payout Terms, which you accept before your first release is sent). The plan fee is the only thing you pay Kakorri.

12.3 Price. Artist plan: NOK 599 per year, with up to 6 artist profiles for your own music projects (4.15). The Artist plan is the only plan for an artist’s own profiles. Label plans: NOK 799 per year for up to 20 artists, or NOK 1 499 per year for unlimited artists under fair use (4.10). Prices are stated in the currency shown at checkout. The price shown before you order is the total price you pay. Nothing is added at checkout. Kakorri AS is not registered for VAT, so no VAT is added to the price. Earlier Artist plans with other limits or prices, a paid extra profile, and the earlier Label prices of NOK 599 and NOK 999 per year are no longer offered for new orders. If you have one of those, you keep its price and limits until your plan ends or you move to another plan, as the next sentences say, unless we give you notice of a change under 12.5 and the section ‘Changes to these terms’ (see also the transition wording for existing subscribers). If you move to a larger plan during a plan year, for example from Artist to Label, the move is a new order with its own 14-day right of withdrawal (12.6). Before you order, we show what you pay today for the rest of that year, and that you then pay the price of the new plan for your currency from your renewal date. If you withdraw from the move, you go back to your earlier plan and pay only for the days you used the new one. Going back is never blocked by how many profiles you have: all your profiles and releases stay as they are. Profiles above the limit of your earlier plan can’t start new releases until you are within the limit or move to the larger plan again, but releases submitted before you went back can still be fixed and resubmitted. If you have more own artist profiles than your plan includes, you choose which ones are active for new releases. Once you have chosen, the choice stays: another profile becomes active only if you move to a larger plan, or in the place of an active profile that isn’t locked under 4.15(c). Every profile stays, with its releases, and this doesn’t affect any Royalty we owe you for them. If you started on an earlier price, you keep that price and its limits until your plan ends, unless we give you notice of a change under 12.5 and the section ‘Changes to these terms’. Optional extras are priced separately and shown before you buy.

12.4 Payment, delivery and complaints. You pay in advance for each plan year by card, through our payment provider. The service starts when you ask us to start it (12.6). Tell us at [email protected] if something is wrong; we answer within 14 days. We are legally responsible for delivering a service that matches this agreement.

12.5 Length, renewal and how to end it. Your plan runs for one year from the day you order it and then renews automatically for one year at a time, at the price in force, charged to the same card. You can end your plan at any time, without giving a reason, under Account settings › Plan & billing or by email to [email protected]. Ending your plan stops the next renewal. Your plan stays active until the end of the year you have paid for. If you end your plan after it has renewed automatically, we automatically refund the unused full months of that plan year (the price ÷ 12 × the full months left), within 14 days, to the card you paid with; you don’t need to ask. We remind you by email at least every six months that your plan is running and how to end it, and again before each renewal. If we change the price, we tell you in good time, and a new price applies at the earliest from your next renewal, so you can end your plan before it applies.

12.5a Label plans. The Label plan is for indie labels and collectives releasing music for other artists. It comes in two sizes: NOK 799 per year for up to 20 artist profiles linked to your label, or NOK 1 499 per year for unlimited artists (fair use, 4.10). It belongs to the account that owns the label, and it is bought, paid for and renewed like every other plan: the rest of clause 12 applies to it, including the automatic yearly renewal and how to end it (12.5), and your 14-day right of withdrawal (angrerett, 12.6) for the order. We show you the features and the price before you order. For a move to or from a Label plan, the box you tick before you order says the same as for any plan, with the names of the two plans. You need a Label plan to link an artist to your label. An artist is linked to your label only once they have confirmed the link themselves, in their own account. Your confirmation alone is not enough. The Label plan doesn’t make your label the payee for your artists’ releases: Kakorri pays each artist their share directly, and pays your label only its own share in a split the artist has accepted (4.12(a), Payout Terms section 2A). The artists you link need no plan of their own for the releases they send under your label while your Label plan is active. If your Label plan ends or is overdue (12.5c), the releases already in the stores stay live and the links stay, but you can’t link more artists and the artists linked to your label can’t send new releases under your label until you have a Label plan again or they have a plan of their own. The plan covers the artists linked to your label up to the number of artists it has room for, in the order they accepted your link, and only the releases sent under your label while the link lasts (all the artist’s releases, or the ones the artist chose for the label); an artist beyond that number, or a release of their own outside the label, needs the artist’s own plan. While a move to a smaller size is waiting for your renewal, the smaller size’s room already counts. If you move from the larger Label size to the smaller one, or to the Artist plan, it happens at your next renewal, and it is refused while your label has more artists than the smaller plan has room for (the Artist plan has no room for linked artists): you then end the links to the artists above the limit first. If you go back within 14 days of a move up (12.3), nothing waits on the number of artists: every artist and release stays, no new artist can be linked until the number of artists is within the plan, and the artists above the plan’s room are no longer covered by it.

12.5b What ending your plan doesn’t affect. Ending your plan under 12.5 doesn’t affect:

• your right of withdrawal within 14 days of buying, with a refund for the days you haven’t used (12.6);
• your rights if we don’t deliver what we agreed, for example if the service is late or doesn’t work as agreed. If the problem is more than minor, you can end the agreement and get back what you paid for the rest of the year, and for any period in which the service didn’t work as agreed, or ask for a price reduction (digitalytelsesloven §§24, 45, 47);
• your right to end the agreement with a refund for the rest of the year if we change the service in a way that is worse for you and more than minor, unless we let you keep it unchanged. You must tell us within 30 days of our notice or of the change, whichever is later (digitalytelsesloven §42);
• your right to end the plan free of charge if we haven’t sent the six-monthly reminder in 12.5, with a refund from the date it should have been sent (digitalytelsesloven §33);
• a refund for the rest of the year if we end your plan or stop the service for a reason that isn’t your fault;
• any other right you have under mandatory consumer law.

Any refund under this clause is made within 14 days, to the card you paid with, with no fee (digitalytelsesloven §47). We never settle an overdue plan fee against a refund we owe you under this clause or the law.

12.5c If a renewal payment fails. If we can’t charge your card on the renewal date, we try again and tell you by email and in the app. For 30 days your plan works as normal, and if you end it in that time, you pay nothing for the new year. After 30 days the fee is overdue. Until it is paid you can’t send new releases or buy extras, but your releases stay live and we keep paying what we owe you. We settle the overdue fee against royalties we owe you as they become due, up to the fee and with no extra charges (Payout Terms section 11(e)), and you can pay by card at any time. Every amount we settle counts as paid, so if you pay by card, you pay only what is left. We stop settling as soon as the fee is covered. If we collect more than the fee, for example because a card payment and a settlement cross, we pay back the extra within 14 days. Each amount we settle is shown on your statement, and we email you a receipt. If it causes you difficulty, contact us and we will postpone it. Once the fee is covered, your plan is active again. If it isn’t covered by the end of that plan year, the plan ends, we cancel what is left of the fee, and your account continues without a plan: your releases stay live and we pay your royalties in full, but you can’t send new releases until you buy a new plan. We never settle the fee against royalties owed to anyone else, and we never take your releases down because a fee is unpaid. This doesn’t affect your rights under 12.5b.

12.5d Your releases after your plan ends. If you end your plan under 12.5, your releases already in stores stay live after the plan ends, and we keep paying you royalties under the Payout Terms. You can’t send new releases until you have an active plan again. You can ask us to take a release down at any time. This is different from withdrawal (12.6): if you withdraw within 14 days, the agreement ends and your releases are taken down. A takedown you ask for, in My Music or through Korri, is not withdrawal and gives no refund.

12.6 Your right of withdrawal (angrerett). You can withdraw from this agreement within 14 days from the day it is made, without giving a reason. To withdraw, use the “Withdraw from contract here” button under Account settings › Plan & billing (shown throughout the 14 days; you then confirm with “Confirm withdrawal”), the withdrawal form below, or any other clear statement to us (for example by email), sent before the 14 days are up. When you withdraw in the app or by email, we send you a receipt by email straight away, showing what you sent and the date and time.

• If you asked us to start straight away: before the order is placed you tick “Start my plan now, before the 14-day right of withdrawal ends. If I withdraw within 14 days, I pay for the days I’ve used. I lose my right of withdrawal once the service has been delivered in full.” If you then withdraw within the 14 days, you pay an amount in proportion to what we delivered up to the day you tell us (the plan price × the days used ÷ the days in the plan year, rounded down to whole cents), and we refund the rest.
• Refund: we refund without undue delay and no later than 14 days after we receive your notice, to the card you paid with, unless you expressly agree to something else. You pay no fee for the refund.
• When the right of withdrawal ends early: the right of withdrawal ends if we have delivered the service in full after you asked us to start before the 14 days ended and confirmed that you lose the right of withdrawal once it is delivered in full.
• Releases already sent and your uploads: if you withdraw, releases already sent for distribution are taken down, and we still pay you for any use before that under the Payout Terms. We stop using what you uploaded, and you can download it free of charge under Account settings › Privacy & data for 30 days.
• Renewal: a renewal of your plan on the same terms is not a new order and doesn’t start a new 14-day period. Ending under 12.5 is always possible.
• Ending vs withdrawal: ending your plan (12.5) and withdrawing (12.6) are different. Within the 14 days, withdrawing gives you a refund for the unused days; ending doesn’t.

Model withdrawal form (complete and return this form only if you wish to withdraw from the contract)

To Kakorri AS, c/o Leander Kolloen Amb, Fürstveien 83, 1367 Snarøya, Norway, [email protected]:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): [plan]

Ordered on (*): [date]

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.

12.7 Complaints body. If we can’t agree, you can complain to Forbrukerrådet, and the case can go to Forbrukerklageutvalget.

12.8 Price personalisation. Our prices are not personalised by automated decisions.

12.9 Ordering and confirmation. Immediately before you order, we show you the plan’s main features, the price and how the plan renews and ends. You order with the button “Order with obligation to pay” («Bestill med betalingsplikt»). Before the plan starts, we email you a confirmation with this information, the exact words you ticked and when, a link to these terms and the withdrawal form.

Clause 13: Referrals

The referral programme may not be available yet. These rules apply from the day we open it in the app. We open referral links to members step by step. This clause applies to a link you have been given.

13.1 The link. If you have a referral link, you can share it. A friend who joins through your link and buys a plan (Artist or Label) is your referred friend. A person can have only one referrer, and you can’t refer yourself. You share your link yourself. Kakorri never sends emails or messages to the people you invite.

13.2 Your friend’s discount. A referred friend gets 20% off their first year, taken off their first payment. The price on their order screen already includes it, and their renewals are at the full price.

13.3 Your reward. You get 20% off your next renewal for each referred friend who has paid and for whom 14 days have passed since that first payment without the friend cancelling the agreement (their right of withdrawal, 12.6) and getting a refund. A friend who cancels within the 14 days and is refunded never counts. The discount is 20% off the price of the renewal it is taken off, in the currency of your plan. It is shown on your plan card and taken off the renewal invoice.

13.4 Five friends are a free year, and more count towards the next. There is no limit on how many friends can count. One renewal can be discounted by at most its whole price, so five counted friends make it free. Friends beyond that are not lost: they count towards your next renewals instead, in the order they counted. Seven counted friends are one free renewal and 40% off the one after; ten are two free renewals; fifteen are three. A friend counts for one renewal only.

13.5 What the discount is. It is a discount on your plan fee, not money: it has no cash value, and it can’t be paid out, passed on or used for anything else. It isn’t refunded if you end your plan. If you end your plan, the discounts you have earned and not used stay on your account and apply to your next renewal of a plan you pay for. We never take it from royalties.

13.6 Misuse and changes. We may refuse or cancel a discount for a referral that isn’t genuine, for example an account made only to earn the discount. We may change or end the referral programme for the future. A discount you have already earned stays, and the section “Changes to these terms” applies.

Clause 14: Liability, governing law and disputes

14.1 Liability. Kakorri is not liable for indirect loss, for example lost income, lost business or damage to reputation that follows from a fault or interruption in the service. If you use Kakorri in your business and are not a consumer, Kakorri’s total liability to you is limited to the plan fees you have paid during the 12 months up to the event that caused the loss. Nothing in these terms limits liability for gross negligence or intent, or any right you have by law as a consumer. The royalties we owe you under the Payout Terms are a debt, not a loss, and this clause does not limit them.

14.2 Governing law. Norwegian law applies to these terms, as it does to the Payout Terms (section 16).

14.3 Disputes. Disputes with customers who use Kakorri in their business go to Oslo tingrett (Oslo District Court). If you are a consumer, you can still bring a claim, and be sued, in the courts of the country where you live, and you can complain to Forbrukerrådet and take the case to Forbrukerklageutvalget (12.7).